To make the most of your therapy journey, we urge you to commit to consistent participation. This will help you internalize the newfound knowledge and facilitate lasting positive changes. The number of sessions needed depends on your specific aims. Generally, individual counselling often span 6-10 sessions for optimal outcomes. For more complex or enduring mental health issues, it is advisable to consider more frequent sessions on a regular basis. This approach can lead to greater progress and improvement.

Psychology by Starr is a private practice, so whilst we do not bulk bill, our fees are lower than the APS National Schedule of Recommended Fees which is set at $300 for an individual 50-minute session.

You may be eligible for a rebate via a Mental Health Treatment Plan (MHTP) or Private Health provider, which can help offset the fee. 

Session Fees-

$220 full fee per 50-minute session (in-person/telehealth/telephone)

For information on Private Health fund rebates, please contact your Health fund directly to ask as rebate amounts vary between Private Health funds.

The full fee is payable at the time of your appointment via Stripe, a secure online payment platform which accepts all major debit and credit cards. Any rebates from Medicare or Private Health are then paid back to you directly from them.

NDIS clients- Psychology by Starr is able to provide psychological services to NDIS clients who are plan-managed or self-managed. The fee for these services is $220/hour.

Medicare Rebates-

Medicare offers rebates for Australian citizens who visit their Psychologist. To obtain a referral, you will need to visit your General Practitioner (GP) for a Mental Health Care Plan consultation and discuss your mental health concerns. Your GP will give you a referral called a “Mental Health Care Plan”, along with a letter of referral, which entitles you to Medicare Rebates. Bring these two documents to your first consultation at Psychology by Starr or email them through, and the Medicare Claim will be processed on your behalf after each appointment. Medicare will rebate $93.35 to your bank account typically within 48 hours, meaning that your out of pocket total cost for the session is $126.65. You are entitled to 10 Medicare rebated sessions in a calendar year (January to December). Medicare does not cover late cancellations or non-attendance fees.

Cancellations-

In order for Psychology by Starr to provide efficient and timely service to all clients, we kindly ask that you notify the practice as soon as possible and provide at least 48 hours’ notice (2 business days) before your scheduled appointment. This advance notice allows us to accommodate other clients who may be eagerly awaiting an available slot. Please be aware that failure to attend an appointment or cancelling with less than 48 hours' notice will result in a cancellation fee of $220- 100% of the scheduled session fee. If there is a genuine emergency, we are willing to take that into account if you communicate with us promptly.

To help you avoid cancellation fees:

• we will send you an email to confirm your appointment,

• followed by a courtesy SMS and email reminder about your appointment 3 days prior to your appointment.

• you can reschedule and check your appointments online via the client portal